At TeeMuse Store, we design our premium women’s t-shirts to fit and flatter every body type—from our Ladies Curvy T-Shirts to our fashion-forward Crop Tops. But if something isn’t quite right with your order, our hassle-free returns process is here to help.
Our Return Policy
We accept returns and exchanges within 15 days of receiving your order. All items must be:
- Unworn, unwashed, and in original condition
- With all tags still attached
- In the original packaging
Note: For hygiene reasons, we cannot accept returns on Women’s V-Neck T-Shirts if the protective strip has been removed.
How to Initiate a Return or Exchange
- Contact Us: Email [email protected] within 15 days of receiving your order with:
- Your order number
- The item(s) you wish to return/exchange
- Reason for return
- Whether you prefer a refund or exchange
- Wait for Approval: Our Indianapolis-based team will respond within 24 hours with return instructions.
- Ship Your Return: Once approved, ship the item(s) to: TeeMuse Store Returns
4772 Columbia Road
Indianapolis, IN 46201
USA - Processing: Allow 3-5 business days for us to process your return once received.
Return Request Template
Subject: Return Request for Order #[Your Order Number]
Dear TeeMuse Team,
I would like to request a [return/exchange] for my order #[Your Order Number].
Item(s) for return/exchange: [Product Name, Size, Color]
Reason: [Please specify – wrong size, defective item, etc.]
For exchanges, I would like: [New Product Details if Exchanging]
Thank you,
[Your Full Name]
[Your Email Address]
Refund Information
Once your return is processed:
- Timing: Refunds are issued within 3-5 business days after we receive your return
- Method: Refunds will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect
Exchange Policy
Exchanges are subject to availability. If your desired size/color is out of stock:
- We’ll notify you via email
- You may choose a different item or receive a refund
Pro Tip: Our Ladies Fitted T-Shirts run slightly small—consider sizing up when exchanging!
International Returns
For our global customers (excluding Asia and some remote areas):
- Return shipping costs are the customer’s responsibility
- Please mark the package as “Returned Goods” to avoid customs fees
- We recommend using a trackable shipping service
Need Help?
Our customer care team is as responsive as our All Over Women’s T-shirts are stylish! Contact us at [email protected] for any return-related questions.
