At TeeMuse Store, we’re committed to making your shopping experience as seamless as our premium women’s t-shirts. Whether you’re browsing our fashion-forward Crop Tops or our body-flattering Ladies Curvy T-Shirts, we want you to feel confident in every purchase.
Shipping Information
Order Processing
We pride ourselves on quick turnaround times:
- Processing Time: 1-2 business days after order confirmation
- Shipping Methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days delivery)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days delivery)
We ship worldwide (excluding Asia and some remote areas). Tracking information will be provided once your order ships.
Our Hassle-Free Returns Policy
While we design our tees to flatter every body type—from our Ladies Fitted T-Shirts to our statement-making All Over Women’s T-shirts—we understand that sometimes returns are necessary.
Return Basics
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed, with tags attached and in original packaging
- Non-Returnable Items: For hygiene reasons, Women’s V-Neck T-Shirts cannot be returned if the protective strip has been removed
Pro Tip: Our Ladies Fitted T-Shirts run slightly small—consider sizing up when exchanging!
Step-by-Step Return Process
- Contact Us: Email [email protected] within 15 days with:
- Your order number
- Item(s) for return/exchange (include product name, size, color)
- Reason for return
- Your preference (refund or exchange)
- Wait for Approval: Our Indianapolis-based team will respond within 24 hours with return instructions
- Ship Your Return: Send approved returns to: TeeMuse Store Returns
4772 Columbia Road
Indianapolis, IN 46201
USA - Processing: Allow 3-5 business days for processing after we receive your return
Refund Information
- Timing: Refunds issued within 3-5 business days after we receive your return
- Method: Credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
- Return Shipping: Customer’s responsibility unless item is defective or incorrect
Exchange Policy
Exchanges are subject to availability. If your desired size/color is out of stock:
- We’ll notify you via email
- You may choose a different item or receive a refund
International Returns
For our global customers (excluding Asia and some remote areas):
- Return shipping costs are the customer’s responsibility
- Mark packages as “Returned Goods” to avoid customs fees
- We recommend using trackable shipping services
Need Help?
Our customer care team is as responsive as our All Over Women’s T-shirts are stylish! Contact us at [email protected] for any shipping or return-related questions.
